It’s estimated that more than two-thirds of businesses have used business IT support, and with good reason. There are many benefits that you can gain from utilising managed IT support services. From 24/7 expertise to flexible services and everything in between, here are all the great ways business IT support can help your business flourish…
Access To Expertise…
When you use business IT support, you’ll have access to staff with a wide range of specialist skills whenever you need them. Training your own staff for these skills (which you might only ever need once!) is time-consuming and expensive.
Not to mention how often you’d have to send your staff to be re-trained on any new processes and implementations. An IT support service will be able to handle a huge range of issues, allowing your staff to focus on growing your business.
24/7 Support…
The best IT support providers offer a 24/7, 365 support service. This gives your business performance continuity and you can be confident in the knowledge that if there is a problem, it can be sorted with minimal downtime – no matter what time it is.
Disaster Recovery…
Whether it’s a cyberattack, equipment failure, or a natural disaster, anything that puts an organisation’s operations at risk can be devastating for a business. In fact, it’s estimated that 40% of businesses don’t reopen following a disaster.
When you contract a managed IT support provider, they will ensure that your data is backed up and a disaster recovery plan is in place, ready to go at any point. So if the worst does happen, your business can get back up and running sooner rather than later.
Green And Lean…
Making use of business IT support can help your business’s green credentials. By running your applications on the cloud, your business can have a huge power saving. You’ll also be able to avoid hiring additional members of staff to handle your IT services, ensuring your business is efficient and lean.
Flexible Service…
Opting for an IT service provider is an extremely flexible option. The services can increase as your business grows, or contract for cost-saving without the need for your business to manage human resources. You can always alter your service to best suit your business at that particular moment in time, saving time and resources on recruitment.
Predictable Costs…
Your monthly payment plan will outline what you get, and for how much each month. Whilst the services can easily be increased or decreased as necessary, the costs are upfront and clear. This helps your business to plan and manage outgoings with no surprise costs.
Future Proof Services With Business IT Support…
Technology is constantly evolving, and regularly updating in-house staff to keep them trained to the top of their potential can be extremely expensive. With managed IT services, you can be confident that your business is utilising the best technology, without the massive outlay. This means that your business will always be at the forefront of technology.
