Technical headaches and IT failures are incredibly stressful. We specialise in providing high level local IT support for businesses across Cheshire and the North West. Tell us how we can fix your tech troubles…
Looking for a fast fix for your technical troubles? We work with a lot of local business owners offering IT support throughout Cheshire and the North West. Here are some common queries they ask and how we answer them to get you started…
Integration issues are incredibly common. When you start using a new technology it doesn’t always play nicely with your existing applications and systems, which tend to be older. This can lead to data double-entry, the need to look in several places for your information, and other frustrating inefficiencies. New tech should improve things, not make them more complicaated! It’s easily fixed by a tech pro who understands how various systems interact with each. It’s also important to thouroughly plan the integration of new systems prior to their use in order to minimise potential problems.
The short answer is yes. Every year hackers are growing increasingly sophisticated in their attacks and are now targetting SMEs as big businesses grow savvier to their ways and protect themselves. If you’ve been thinking you’re safe because nobody would be interested in your data, think again. Your business has a wealth of sensitive information stored including confidential communication, HR records, financial information, and trade secrets that are all stored on your computer systems. If this data falls into the wrong hands it can be devastating for your business. Even if there is no direct consequence of the data loss, your business will lose credibility as a result. You may also face hefty financial consequences as a result of data breaches and data loss. Many small businesses do not survive such an attack due to excessive downtime while they try to get back up and running, a lack of business continuity, and loss of reputation.
Your IT systems and the technology used to support your business do need regular maintenance in order to ensure they’re running securely and as efficiently as possible. When you have the right IT systems and processes in place it’s possible to predict and plan for problems and resolve them before they become issues. In the immortal words of Benjamin Franklin, “An ounce of prevention is worth a pound of cure.” While you can wait for your systems to break down and cause you major issues before you have anyone look at them, it’s not a great idea. Think of it like getting your car serviced and taking it for an MOT regularly – problems are flagged before they become major issues with the potential to make the car unsafe to drive. You have the chance to fix them before they become a lot more expensive to deal with while ensuring they don’t break down at a pivotal moment and cause a fatal accident.
IT is an afterthought for many business owners. Even when you have your own IT department, there is frequently a disconnect between the leaders of the company and those managing the technology. The former see the big picture and focus on goals, while the latter are often left scrabbling trying to make sure the tech they implement doesn’t get in the way, and actively supports objectives they aren’t fully aware of. The gulf between business vision and tech is even greater when you have no tech department. When you’re running a business your expertise is high but doesn’t generally extend to technology and how it can help you unless you happen to work in the tech industry. Your business can be completely transformed by creating a strategic IT plan that’s goal-orientated and specifically designed to support you in creating the vision you have for your business. That way, you can ensure the IT infrastructure needed for growth and success is in place before you attempt it, avoiding unnecessary setbacks and challenges and For example, if you plan to grow significantly in the next three years and IT was in the loop, the infrastructure implemented for current challenges may be different so it can accommodate the long-term growth.
Day-to-day your employees spend a huge amount of time interacting with technology. When they’re using systems that are outdated and slow, this is a frustrating process. It makes it far more difficult than necessary for them to do their jobs. It also has a massive impact on their productivity and the level of satisfaction they get from their jobs. On the flipside, when they’re using a fast, modern, innovative system that allows them to streamlines their processes and complete monotonous tasks with ease they’re far more efficient and effective, far less frustrated, and far happier in their roles. Keeping your tech up-to-date is a great way to boost productivity, ensure employee satisfaction and retention, and boost productivity.
If you’ve had a power outage, accidentally deleted files, your server has crashed, or you’ve experienced another data-related disaster you’re likely panicking. Our IT support technicians may be able to retrieve your data, depending on the recovery system you have in place. If you don’t currently have an effective data recovery plan implemented in your business, we can also help you create a reliable and effective recovery system to ensure your data is always safeguarded in the future. System failures, natural disasters like fire and floor, hackers and other cyber security concerns are all potentially lethal to your business leading to extensive downtime, unexpected expenses, and a lack of continuity when you are back up and running.